Trust Center
Find clear information about how Bankera protects customer data and services, safeguards client funds, manages security risks, and operates within the applicable regulatory framework.
Security at Bankera
Security is built into our products, technology, processes, people, and third-party relationships.
Security by design
Security and privacy are considered throughout product and technology development.
Risk-based approach
We assess risks and apply controls based on their potential impact.
Continuous improvement
We review our practices as threats, technology, and business needs change.
Regulated payment services
Bankera services are managed by Era Finance Ltd, a registered agent of Pervesk UAB. Pervesk UAB is an electronic money institution licensed by the Bank of Lithuania under Licence No. 17.
- View Licence No. 17
- Bank of Lithuania registry
- Era Finance Ltd authorisation
- Legal documents
- Search Era Finance Ltd in the MFSA register
Client funds safeguarding
Funds held in Bankera accounts are electronic money. They are safeguarded by an electronic money institution, backed by liquid assets, and kept separate from the institution’s own funds.
How we protect customers
Data and privacy
Privacy, classification, access, retention, deletion, and cryptographic controls protect data throughout its lifecycle.
Technology
Access controls, secure development, vulnerability management, monitoring, and other safeguards protect our systems and services.
People and organization
Responsibilities are defined, employees receive security awareness guidance, and access is limited by business need.
Resilience
Business continuity, backup, recovery, and incident response processes support critical services.
Risk management and incident response
We assess security risks, apply proportionate safeguards, monitor their effectiveness, and improve controls where needed. Incident response processes support detection, assessment, containment, investigation, recovery, and required communication.
Standards, privacy, and security reporting
ISO/IEC 27001
Our information security management practices are aligned with ISO/IEC 27001 principles.
GDPR
Personal data is handled in line with applicable data protection requirements.
Responsible disclosure
Potential vulnerabilities can be reported through the Bankera bug bounty program.
Processors and service providers
Bankera works with selected processors and service providers that support operations, compliance, identity verification, and platform services.
- BankingLab TechnologiesOperational and support services
- AutoKYCIdentity verification support
- BankingLabBanking technology services
- Google WorkspaceWorkspace and productivity services
Documents and useful links
Find the main documents and pages that explain Bankera’s legal terms, security reporting, privacy practices, and service updates.
Media and public sources
Selected public information about Bankera, BankingLab, and the wider Bankera ecosystem.