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Frequently asked questions

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General

What is Bankera?What are the benefits of Bankera?How is Bankera unique?Is Bankera available globally?

Account

How to open dedicated European IBAN account at Bankera?What is the difference between personal and business accounts?How to top up my Bankera account?How to change my account information?What to do if I forgot my Bankera login credentials?What to do if I blocked my Bankera account?How to create a new API key?

Business

How to create a business account at Bankera?What business account should I choose?Can I use Bankera for my blockchain business?What is a high-risk industry?Are there any industries that Bankera does not serve?Does Bankera offer business accounts for authorised capital deposits?How to change Bankera business account user rights and limits?

Verification

How to verify my Bankera account?How old do I need to be to start using Bankera services?How long does it take to verify my Bankera account?Why do I need to verify my Bankera profile?What is the Taxpayer Identification Number (TIN)?

Fees & Limits

What is the deposit limit at Bankera?What is the withdrawal limit at Bankera?What are the transfer limits at Bankera?Is there a daily limit at Bankera?Are there any transfer fees at Bankera?What is the price of incoming transactions at Bankera?How to change my personal account spending limits?

Loans

How to take a business loan at Bankera?Does the business or its partner have to secure a part of the loan?How does Bankera business loans solution help businesses?

Security

Is my money safe with Bankera?How to enable two-factor authentication?How to change my two-factor authentication device?

About

Is Bankera legit?Where is Bankera located?Does Bankera support cryptocurrencies?

Solutions

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If you have any questions, please contact us at [email protected]

Era Finance Ltd is a registered agent of Pervesk UAB which is an electronic money institution authorised by the Central Bank of Lithuania (Licence No. 17) for the issuing of electronic money and payment instruments. Era Finance Ltd is not a bank and no banking services are provided on this website.

Please note that the services described in this website are not offered in the United States and also in any other jurisdiction where such services could be considered restricted. If you choose to access this website, you do so at your own initiative and risk and are responsible for compliance with applicable laws, rules, and regulations that may apply to you.