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How to change my two-factor authentication device?

To change your two-factor authentication (2FA) device, you should have access to the Bankera app on your old device. Then, follow these steps:

  1. Download Bankera app on the new device.
  2. Allow the Bankera app to send notifications.
  3. Log in to your account on the new device.
  4. Create a passcode.
  5. Navigate to "Profile" in the bottom navigation menu.
  6. Click "Two-factor authentication".
  7. Turn on the "Bankera app on this device" toggle button.
  8. Your new device is set up for 2FA!
If you do not have access to your phone number or Bankera app on your old device anymore, please contact our support team via LiveChat or send an email to [email protected].

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If you have any questions, please contact us at [email protected]

Era Finance Ltd is a registered agent of Pervesk UAB which is an electronic money institution authorised by the Central Bank of Lithuania (Licence No. 17) for the issuing of electronic money and payment instruments. Era Finance Ltd is not a bank and no banking services are provided on this website.

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